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5 tips for acclimating kids to kittens.


1. Study up and share

Doing research is important so that everyone understands the commitment involved in caring for an animal. Share any information you gather with your kids and pick up some children's books about pets so your kids will be well informed about the responsibilities of owning a cat.

2. Establish clear rules and boundaries

Set up ground rules right away—for the kitten and the kids—so everyone knows what's expected.

3. Provide age-appropriate supervision

Children under 6 shouldn't be alone with a new kitten—both the child and the kitten can use your guidance at this age. Older kids should demonstrate they know how to be gentle before being left unsupervised.

4. Take it slow

Your kitten will experience less stress if he or she has the opportunity to get to know the new surrounding—and a new family—at a gentle pace. Let your kids know that the family’s new pet needs time to adjust before becoming a playmate.

5. Create a sense of responsibility

Help your kids understand that a pet is more than a playmate—it’s a living creature in need of your care. Demonstrate this need by assigning each child with an adult-supervised pet care duty. For example, one child could assist with feeding, one with providing fresh water. Other jobs could include checking that the kitten’s bedding is clean or making sure toys are always available. Cleaning the litterbox, however, should be left to adults.



Below you'll find answers to some of the most frequently asked questions about our company, our products and caring for your cats. If you have a question that isn't addressed here, please feel free to contact us.

Q: How can I email or talk with the Purina Pet Care team?

A: If you would like to talk with us, please contact us here or call us at 1­-888­-228­-2469.

Our Hours of Operation:

  • Monday through Friday 7 a.m. to 7 p.m. CST
Q: How are Purina Cat Chow products different from other healthy pet foods?

A: Inside every bag of Purina Cat Chow you'll find a selective blend of protein, fat, and fiber. Everything we use in our premium cat food formulas has a place in your cat's healthy diet.

Q: How can I be sure of the quality of the Purina Cat Chow products?

A: Our top priority is the quality of the food that nourishes not only your pets, but the pets we share our lives with, too. So from source to bowl, the quality of our food is assured by taking the following steps:

Ingredient Sourcing

  • Purina ingredient sourcing and processing meet or exceed FDA, USDA or AAFCO standards for pet food. And every supplier of ingredients for Purina products must meet our stringent standards for ingredient specifications, product safety, sanitation and manufacturing practices.
  • Ingredient Testing
  • All of Purina's North American manufacturing facilities have on-site quality assurance laboratories and staff. And we're working to expand the use of technology to further screen ingredients for quality assurance.
Q: Where is your food manufactured?

A: 99% of all Purina-branded pet food products sold in the U.S. are made in Purina-owned U.S. manufacturing facilities. Purina's sophisticated tracking system ensures important measures of control: All raw ingredients are tracked from time of receipt at our plants, through their inclusion in finished products, and on to retailers.

Q: I am unable to find a particular product in my area. Can you help me locate it?

A: Yes, we can help. Although distribution of our Purina Cat Chow products is national, not all stores carry all sizes and varieties. Contact our Customer Service department via our Contact Us page or call us at 1­-888­-228­-2469.

Q: Do you offer coupons?

A: We recommend signing up to become a member of our MyPerks loyalty program to receive exclusive offers. We also offer coupons in local papers, through direct mailing programs and via emails to registered members. Make sure to watch for sales or promotions at your local retailer as well.

Q: Where can I find articles and information about my cat?

A: We believe there's always more to learn and to share and that discovery should be fun. It's one more way we're helping you and your cat share a better life together. Visit Catipedia for articles and information and... a little bit of fun.

Q: Help! My cat has a health issue and I’m not sure what to do.

A: We strongly recommend talking to your veterinarian for immediate answers to urgent situations. While is an excellent resource of information provided by cat care experts, your veterinarian can provide the best care for your individual cat.