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Below you'll find answers to some of the most frequently asked questions about our company, our products and caring for your cats. If you have a question that isn't addressed here, please feel free to contact us.
A: If you would like to talk with us, please contact us here or call us at 1-888-228-2469.
Our Hours of Operation:
A: Inside every bag of Purina Cat Chow you'll find a selective blend of protein, fat, and fiber. Everything we use in our premium cat food formulas has a place in your cat's healthy diet.
A: Our top priority is the quality of the food that nourishes not only your pets, but the pets we share our lives with, too. So from source to bowl, the quality of our food is assured by taking the following steps:
A: 99% of all Purina-branded pet food products sold in the U.S. are made in Purina-owned U.S. manufacturing facilities. Purina's sophisticated tracking system ensures important measures of control: All raw ingredients are tracked from time of receipt at our plants, through their inclusion in finished products, and on to retailers.
A: Yes, we can help. Although distribution of our Purina Cat Chow products is national, not all stores carry all sizes and varieties. Contact our Customer Service department via our Contact Us page or call us at 1-888-228-2469.
A: We recommend signing up to become a member of our MyPerks loyalty program to receive exclusive offers. We also offer coupons in local papers, through direct mailing programs and via emails to registered members. Make sure to watch for sales or promotions at your local retailer as well.
A: We believe there's always more to learn and to share and that discovery should be fun. It's one more way we're helping you and your cat share a better life together. Visit Catipedia for articles and information and... a little bit of fun.
A: We strongly recommend talking to your veterinarian for immediate answers to urgent situations. While CatChow.com is an excellent resource of information provided by cat care experts, your veterinarian can provide the best care for your individual cat.