Coming Soon ×

Forgot your Password?

38_Top 5 ways to manage pet allergy symptoms.jpg

Pet allergies: 5 ways to manage your symptoms catipedia-icon2.png

1. Try small doses

Limit the amount of contact you have with pets, or seek out ones that won’t trigger your allergies, like a reptile or fish. If you visit friends with furry pets in their home, plan ahead with antihistamines. And consider staying at a hotel as opposed to an overnight stay in their home.

2. Wash after contact

If you do pet an animal, wash your hands immediately afterward. Even if your hands appear clean and fur-free, you’ll most likely have microscopic dander on them. And dander—not fur—is actually the cause of your allergy symptoms.

3. Create a pet-free zone

If you live with pets, it's a good idea to designate at least one area of your home as a pet-free zone. Your bedroom is a good place to keep pet-free—it will help eliminate the dander on your bed lines and reduce the onset of symptoms while you’re trying to sleep.

4. Keep it clean

Get in the habit of regularly dusting, vacuuming and sweeping the floors to keep dust, dander, hairballs and other potential irritants to a minimum. And don't forget your pet's hygiene, too. Schedule regular grooming appointments and keep any litterboxes clean and away from indoor ventilation.

5. Get the right tools

Try a HEPA (high efficiency particulate air) filter to help keep your indoor environment particle-free, and look into vacuum cleaners that are specifically designed for collecting pet hair or that come with a HEPA filter. And consider talking to your doctor about medication that could help relieve your symptoms.



Below you'll find answers to some of the most frequently asked questions about our company, our products and caring for your cats. If you have a question that isn't addressed here, please feel free to contact us.

Q: How can I email or talk with the Purina Pet Care team?

A: If you would like to talk with us, please contact us here or call us at 1­-888­-228­-2469.

Our Hours of Operation:

  • Monday through Friday 7 a.m. to 7 p.m. CST
Q: How are Purina Cat Chow products different from other healthy pet foods?

A: Inside every bag of Purina Cat Chow you'll find a selective blend of protein, fat, and fiber. Everything we use in our premium cat food formulas has a place in your cat's healthy diet.

Q: How can I be sure of the quality of the Purina Cat Chow products?

A: Our top priority is the quality of the food that nourishes not only your pets, but the pets we share our lives with, too. So from source to bowl, the quality of our food is assured by taking the following steps:

Ingredient Sourcing

  • Purina ingredient sourcing and processing meet or exceed FDA, USDA or AAFCO standards for pet food. And every supplier of ingredients for Purina products must meet our stringent standards for ingredient specifications, product safety, sanitation and manufacturing practices.
  • Ingredient Testing
  • All of Purina's North American manufacturing facilities have on-site quality assurance laboratories and staff. And we're working to expand the use of technology to further screen ingredients for quality assurance.
Q: Where is your food manufactured?

A: 99% of all Purina-branded pet food products sold in the U.S. are made in Purina-owned U.S. manufacturing facilities. Purina's sophisticated tracking system ensures important measures of control: All raw ingredients are tracked from time of receipt at our plants, through their inclusion in finished products, and on to retailers.

Q: I am unable to find a particular product in my area. Can you help me locate it?

A: Yes, we can help. Although distribution of our Purina Cat Chow products is national, not all stores carry all sizes and varieties. Contact our Customer Service department via our Contact Us page or call us at 1­-888­-228­-2469.

Q: Do you offer coupons?

A: We recommend signing up to become a member of our MyPerks loyalty program to receive exclusive offers. We also offer coupons in local papers, through direct mailing programs and via emails to registered members. Make sure to watch for sales or promotions at your local retailer as well.

Q: Where can I find articles and information about my cat?

A: We believe there's always more to learn and to share and that discovery should be fun. It's one more way we're helping you and your cat share a better life together. Visit Catipedia for articles and information and... a little bit of fun.

Q: Help! My cat has a health issue and I’m not sure what to do.

A: We strongly recommend talking to your veterinarian for immediate answers to urgent situations. While is an excellent resource of information provided by cat care experts, your veterinarian can provide the best care for your individual cat.